Year 11 & 13 Exam Information

Information for Parents, Carers and Students in Years 11 and 13 – Exam Results in August 2021

We are providing information on the work that has been undertaken during April, May and June to provide exam boards with Teacher Assessed Grades.

We have chosen a question and answer format as there is a lot of information to communicate.  We hope this helps you all to digest the information we are providing, understand what information we have provided exam boards with, how this was generated, how the results will be communicated in August and what will happen after this point.

This section of the website will be updated as information is confirmed.

Release of results

A level / Level 3 – Tuesday 10th August 2021

GCSE / Level 2 – Thursday 12th August 2021

Results days 2021

Despite messages around the lifting of restrictions and Covid control measures at a national level, locally we are currently experiencing unprecedented levels of disruption, both within the school and local community as well as across the city.  It is for this reason with the fact that the release of results just over 2 weeks away that we will operate a remote release of GCE / VTQ and GCSE / VTQ results on the 10th and 12th August respectively.

How will I receive my results?

We will send results transcripts to student school email accounts.  Results have to be sent to the student and cannot be provided to an alternative address.  Transcripts of results will be sent from 8:30am and should have been received by all students by 9:30am.

What do I need to do in order to ensure I can receive my results?

All students should check that they can access their school email account (the login details should be the same as those for accessing Teams) before 23rd July which is when term ends.

We will send a test email to all students in current Years 11 and 13 on Thursday 22nd July just to check that the system does as we ask it at this end.

Students that cannot access their school email account should either call the school to ask for details to be confirmed or send an email to ict@coombedean.co.uk from a personal account providing a phone number to call to confirm the account information.  A member of the IT team will get back to you as soon as they can to confirm login details and will need to ask you for verification so that we don’t share login details with the wrong person.

What if I have an issue on the day of or in the days after the release of results?

Social media accounts will not be monitored.  All results-related enquiries should be directed to the dedicated email address 2021tags@coombedean.co.uk from the student’s registered school email address and a member of staff will make contact depending on the nature of the enquiry to discuss the most appropriate next steps.

Detailed information about the generation of TAGs and the appeals process is available via the dedicated webpage https://www.coombedean.co.uk/year-11-13-exam-information/ and students (and their parents) are advised to be familiar with the information provided ahead of the release of results.

For queries that relate to post-16 education, please visit the post-16 section of the above website which will give further information on how to make contact.

Why can’t you invite students in to collect their results?

Although restrictions are being lifted, the aforementioned disruption on an unprecedented scale is resulting in a significant number of students not being in school.  We also have to consider the impact on our staff.

We consider it would be irresponsible for us to invite large numbers of students in to school who are likely to mix and then return to their community, possibly continuing transmission and undermining efforts to combat Covid.

We have considered a face to face staggering of the release of results.  This would be no issue for students who can receive their results at 8:30am, but would be unfair for students who had to wait until 10am or later.

Students can make their own arrangements to meet with friends in line with the public health advice at the time.

How long will staff be available for to support with enquiries?

We will have a small team of staff available to support with queries during the week of the release of exam results.  Priority centre reviews and appeals will be conducted within the published timescales on the exam information website.  This process runs during the week the results are released and into the week after.

Other (non-priority) reviews will also be completed within the published timescales.  It is advisable to raise questions as soon as possible following the release of results.  Depending on the volume of queries, we will respond as soon as possible and support as best we can.

What to do if I have a question, having received my results?

For questions that can’t be answered by Ofqual guidance about the results we will provide access to school staff on both results days (10th August for A level and 12th August for GCSE).

We may make further arrangements for advice and guidance depending on the guidance on appeals and entries for the autumn exams series as this is confirmed.

https://www.jcq.org.uk/wp-content/uploads/2021/03/JCQ-Guidance-for-Students-and-Parents-on-Summer-2021.pdf

Taken from AQA website: https://www.aqa.org.uk/exams-administration/results-days

Website FAQs and Key Documents

Release of results

A level / Level 3 – Tuesday 10th August 2021 from 08:30

GCSE / Level 2 – Thursday 12th August 2021 from 08:30

Results days 2021

Despite messages around the lifting of restrictions and Covid control measures at a national level, locally we are currently experiencing unprecedented levels of disruption, both within the school and local community as well as across the city.  It is for this reason with the fact that the release of results just over 2 weeks away that we will operate a remote release of GCE / VTQ and GCSE / VTQ results on the 10th and 12th August respectively.

How will I receive my results?

We will send results transcripts to student school email accounts.  Results have to be sent to the student and cannot be provided to an alternative address.  Transcripts of results will be sent from 8:30am and should have been received by all students by 9:30am.

What do I need to do in order to ensure I can receive my results?

All students should check that they can access their school email account (the login details should be the same as those for accessing Teams) before 23rd July which is when term ends.

We will send a test email to all students in current Years 11 and 13 on Thursday 22nd July just to check that the system does as we ask it at this end.

Students that cannot access their school email account should either call the school to ask for details to be confirmed or send an email to ict@coombedean.co.uk from a personal account providing a phone number to call to confirm the account information.  A member of the IT team will get back to you as soon as they can to confirm login details and will need to ask you for verification so that we don’t share login details with the wrong person.

What if I have an issue on the day of or in the days after the release of results?

Social media accounts will not be monitored.  All results-related enquiries should be directed to the dedicated email address 2021tags@coombedean.co.uk from the student’s registered school email address and a member of staff will make contact depending on the nature of the enquiry to discuss the most appropriate next steps.

Detailed information about the generation of TAGs and the appeals process is available via the dedicated webpage https://www.coombedean.co.uk/year-11-13-exam-information/ and students (and their parents) are advised to be familiar with the information provided ahead of the release of results.

For queries that relate to post-16 education, please visit the post-16 section of the above website which will give further information on how to make contact.

Why can’t you invite students in to collect their results?

Although restrictions are being lifted, the aforementioned disruption on an unprecedented scale is resulting in a significant number of students not being in school.  We also have to consider the impact on our staff.

We consider it would be irresponsible for us to invite large numbers of students in to school who are likely to mix and then return to their community, possibly continuing transmission and undermining efforts to combat Covid.

We have considered a face to face staggering of the release of results.  This would be no issue for students who can receive their results at 8:30am, but would be unfair for students who had to wait until 10am or later.

Students can make their own arrangements to meet with friends in line with the public health advice at the time.

How long will staff be available for to support with enquiries?

We will have a small team of staff available to support with queries during the week of the release of exam results.  Priority centre reviews and appeals will be conducted within the published timescales on the exam information website.  This process runs during the week the results are released and into the week after.

Other (non-priority) reviews will also be completed within the published timescales.  It is advisable to raise questions as soon as possible following the release of results.  Depending on the volume of queries, we will respond as soon as possible and support as best we can.

What to do if I have a question, having received my results?

For questions that can’t be answered by Ofqual guidance about the results

https://www.jcq.org.uk/wp-content/uploads/2021/03/JCQ-Guidance-for-Students-and-Parents-on-Summer-2021.pdf

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/986351/21-6780_Student_guide_to_awarding_in_summer_2021_-_accessible.pdf

We will provide access to school staff (either remotely or face to face, depending on the public health situation at the time) on both results days (10th August for A level and 12th August for GCSE).  You are advised to familiarise yourself with the information contained in the guide linked above prior to results day.

The email address 2021tags@coombedean.co.uk will be the main method of contacting the school following the publication of results.  Emails sent to this email address should make it clear who the student is, what they are enquiring about and also provide the best contact number should further, direct contact be necessary.

The blog linked below may also provide you with useful information.

https://educationhub.blog.gov.uk/2021/06/09/exam-appeals-what-can-i-do-if-i-think-my-grade-is-wrong-how-do-i-appeal-what-will-happen-if-i-appeal-your-questions-answered/

For questions that can’t be answered by Ofqual guidance about the results https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/986351/21-6780_Student_guide_to_awarding_in_summer_2021_-_accessible.pdf we will provide access to school staff (either remotely or face to face, depending on the public health situation at the time) on both results days (10th August for A level and 12th August for GCSE).  You are advised to familiarise yourself with the information contained in the guide linked above prior to results day.  The blog linked below may also provide you with useful information.

https://educationhub.blog.gov.uk/2021/06/09/exam-appeals-what-can-i-do-if-i-think-my-grade-is-wrong-how-do-i-appeal-what-will-happen-if-i-appeal-your-questions-answered/

The email address 2021tags@coombedean.co.uk will be the main method of contacting the school following the publication of results.  Emails sent to this email address should make it clear who the student is, what they are enquiring about and also provide the best contact number should further, direct contact be necessary.

Students can also make use of the dedicated careers advice line

https://www.gov.uk/careers-helpline-for-teenagers

National Careers Service helpline National Careers Service Telephone: 0800 100 900 Text messages: 07766 413 219 Textphone: 0800 096 8336 Monday to Sunday, 8am to 10pm

Exams Helpline

Contact the National Careers Service Exam Results Helpline for free advice if you’ve received exams results that weren’t as good as you were expecting.

The helpline is open from A level results day until a week after GCSE results day.

National Careers Service Exam Results Helpline: 0800 100 900

The process followed by the school has been devised in line with the JCQ guidance for centres.  The following tabulated timeline gives an overview of the process.

Process (TAG = Teacher Assessed Grade)WhatWhen
Consideration of JCQ guidanceJCQ guidance consulted and summarised for staffFebruary – March – April – May 2021
Design of TAG procedures for Coombe DeanUse of JCQ guidance, specific guidance from awarding bodies and collaboration with SWTSA and WeST schools to design TAG approachMarch – April 2021
Planning in subjectsUse of awarding body guidance and materialsMarch – April 2021
Staff trainingUse of JCQ, awarding body and school-produced training materialsMarch – April – May 2021
Submission of Centre PolicyUpload of Centre Policy to OCRApril 2021
Standardisation of markingUsing awarding body materials to ensure a consistent standard is applied to marking of assessmentsApril 2021
Quality Assurance of Centre PolicyTelephone interview of Deputy Head of Centre to quality assure the Centre Policy
Marking of awarding body assessment materialsTeacher teams worked to mark following use of  standardisation materialsMay 2021
Moderation of markingAssessed materials moderated in subject teams and with support of Lead Practitioner across WeST secondary schoolsMay 2021
Internal submission of TAGsTAG grades submitted for internal quality assuranceMay 2021
Data quality assuranceQuality assurance of grades submitted including analysis of grade distribution compared to validated outcomes in 2017, 2018 and 2019May – June 2021
Sampling of evidence submittedA centrally-decided sample was quality assured (checking of marking, checking of evidence used to reach holistic judgement compared with the basket of evidence) involving 15 learners across the full range of their subjectsJune 2021
Upload of grades to awarding body websitesGrades uploaded by a team of 3 staff (one caller, one confirmer, one entering data into awarding body website before reading back to two checkers) to quality assure the accuracy of the grades submitted15th and 16th June 2021
Quality assurance conducted by AQASamples of the work of 15 learners submitted to AQA for quality assurance to confirm confidence in the procedure, the evidence used and the holistic judgement reached based on the range of evidence selected to inform the judgement23rd June

June – July 2021

Awarding body = exam board

The document linked below provides examples of information shared with staff during the process outlines above.

Parent and Student overview of the TAG process at Coombe Dean School

The following blog ‘What you need to know about grades in 2021’ may prove helpful to consider alongside the information provided above.

https://educationhub.blog.gov.uk/2021/02/25/what-you-need-to-know-about-grades-in-2021/

JCQ have also provided information for students and parents about the 2021 TAG process.  The timeline overview is here and can also be found in the following document: https://www.jcq.org.uk/wp-content/uploads/2021/03/JCQ-Guidance-for-Students-and-Parents-on-Summer-2021.pdf

The links below take you to a summary of a document for each subject called the SAR (Subject Assessment Record) which details the following information:

Section in the SAR summary documentInformation contained
Title and codeconfirmation of the subject title and specification code
Specification detaildetails of the specification in terms of the components that make up the qualification, the weighting of these components and how they are normally assessed.
Specification narrativeadjustments that have been made since March 2020 to the coverage of the specification/preparation for assessment
Curriculum narrativethe coverage of each unit/component that has been achieved
Assessment narrativewhat was covered in the Year 11 mock exam(s) that took place in November/December 2020 – size of the specification assessed, focus and, for A level, any substantial assessments that have taken place during Years 12 and 13 that would be commensurate with a ‘mock’ exam.
Assessment recordthe Assessment Record for each subject includes the sources of the assessment evidence being used and the rationale for the choice of evidence.
Evidence of ongoing assessment contributing to the evidence basketdetails of assessments that have taken place between 8th March and the opening of the ‘formal’ assessment window 26th April
Non-exam assessmentdetails of any non-exam assessment that has taken place between 8th March and the opening of the ‘formal’ assessment window 26th April
Unconscious biasways of mitigating against the potential impact of various aspects of unconscious bias will be built into assessment and quality assurance processes to protect both staff and learners.
Assessment window assessmentassessments planned for the assessment window 26/4-25/5.

Access arrangements, mitigating circumstances and special consideration

Please note, students whose attendance was affected due to Covid beyond the period of school closure in the summer term 2020 and the spring term 2021 have had the impact of this taken into account.

Students with access arrangements (extra time, reader, smaller venue) had the opportunity to receive these access arrangements for the assessment period in April to May 2021.

Students (or their parents) who made an application for mitigating circumstances and/or special consideration have had this application recorded on the ILR (Individual Learner Record) which is included with the evidence we hold for each student, along with the outcome of the application when the application was judged against the criteria provided for students and parents on ClassCharts and via Sims InTouch to contacts on May 5th and students during tutor time.

For more information, please see FAQ ‘How do I raise what I consider to be mitigating circumstances with the school?’

Link the SAR summary documents in PDF format (held on One Drive)

Please note, students whose attendance was affected due to Covid beyond the period of school closure in the summer term 2020 and the spring term 2021 have had the impact of this taken into account when the holistic judgement was being reached.

Students with access arrangements (extra time, reader, smaller venue) had the opportunity to receive these access arrangements for the assessment period in April to May 2021.

Students (or their parents) who made an application for mitigating circumstances and/or special consideration have had this application recorded on the ILR (Individual Learner Record) which is included with the evidence we hold for each student, along with the outcome of the application when the application was judged against the criteria provided for students and parents on ClassCharts and via Sims InTouch to contacts on May 5th and students during tutor time.

For more information, please see FAQ ‘How do I raise what I consider to be mitigating circumstances with the school?’

Mitigating circumstances and special consideration guidance

Students and parents/carers were invited to share with the school what they considered to be mitigating circumstances and grounds for special consideration in early May 2021.

The guidance states:

If you have special educational needs, and/or are disabled, and require reasonable adjustments, your school or college should have ensured that these were in place when evidence was gathered. Where appropriate reasonable adjustments were not in place when you took an assessment that is being used as evidence, your teacher should take that into account when determining your grade. Your school or college could also consider whether other evidence could be used instead.

Special consideration requests will not apply in the usual way this summer because you will not be taking exams. If you think that your performance in an assessment has been affected by illness or personal circumstances, you should talk to your school or college about this as soon as possible. It is important that you raise any such instances before your school or college submits your grade.

If you have any questions about how your personal circumstances will be taken into account or want to raise anything with your school or college, now is the best time to speak to them. You should not wait until after you get your results.

If you feel retrospectively that there are mitigating circumstances that were not shared at the time but that were relevant at the time (in other words, that affected performance at the time rather than having developed since assessments concluded towards the end of May), you can share these with the school by emailing 2021tags@coombedean.co.uk with as much detail as possible of the mitigating circumstances.  This information needs to be provided by 3pm on Thursday 22nd July.

If you have questions about how your personal circumstances were taken into account or want to raise anything with the school, now is the best time to do so. You should not wait until after you get your results.

Please note, students whose attendance was affected due to Covid beyond the period of school closure in the summer term 2020 and the spring term 2021 have had the impact of this taken into account.

Students with access arrangements (extra time, reader, smaller venue) had the opportunity to receive these access arrangements for the assessment period in April to May 2021.

Students (or their parents) who made an application for mitigating circumstances and/or special consideration have had this application recorded on the ILR (Individual Learner Record) which is included with the evidence we hold for each student, along with the outcome of the application when the application was judged against the criteria provided for students and parents on ClassCharts and via Sims InTouch to contacts on May 5th and students during tutor time.

The message sent to students and parents/carers was:

Dear students, parents and carers of Year 11 and 13 students and those in Year 12 completing AS or equivalent qualifications.

Please use the Microsoft Form linked below if you wish to share any information with the school (even if you have shared it previously) that you wish teachers to take into account when they are determining Teacher Assessed Grades (TAGs) at the end of this term prior to submission to awarding bodies by June 18th.

The information we are asking you to supply/confirm relates to two specific areas:

1) COVID-related absence from school

2) Special Consideration (also known as mitigating circumstances)

Please only complete the Form if you wish to provide information relating to these two categories.

1) For absence, please detail any time that you were/the candidate was required to self-isolate and therefore were not able to be in the classroom because of Covid-19 while other students in the year group were in school being taught face to face.  Please note, this section is NOT to be used for absence for standard illness or other reasons that led to absence from school.

2) For special consideration, please read the information provided in the document ‘Mitigating circumstances and special consideration guidance’ very carefully before providing a response so that the information you provide is as focused and relevant as possible, as far as possible using the language in the supporting document, which I have attached, so it is clear what your claim relates to.

I will ask tutors to take students through this information prior to the deadline for completion which is Tuesday 11th May at 17:00 so that the information provided can be checked and included in paperwork used by teachers to determine TAGs.

Mitigating circumstances and special consideration guidance

The following guidance has been provided for students and parents.  The section on pages 6 and 7 ‘When will I receive my grades and what happens next?’ refer specifically to the appeals process and information about the school’s approach to this can be found in the FAQ section ‘what is your results appeals process?’

https://www.jcq.org.uk/wp-content/uploads/2021/03/JCQ-Guidance-for-Students-and-Parents-on-Summer-2021.pdf

The following blog ‘Exam Appeals: What can I do if I think my grade is wrong? How do I appeal? What will happen if I appeal? Your questions answered.’ may prove helpful to contextualise the appeals process in addition to the information provided above.

https://educationhub.blog.gov.uk/2021/06/09/exam-appeals-what-can-i-do-if-i-think-my-grade-is-wrong-how-do-i-appeal-what-will-happen-if-i-appeal-your-questions-answered/

Summer appeals 2021 

Full appeals guidance is available here: https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021.pdf

All students must be aware that, as a result of a centre review, grades may be raised, stay the same or be lowered 

The appropriateness of the centre’s procedure has already been checked by the awarding organisation as part of its external quality assurance process.  

Step 1 – the centre review 

Information for students on requesting a centre review (Stage 1 appeal) 

Requests for appeals on the grounds of academic judgement (unreasonableness) will only be considered by awarding organisations (at Stage Two) and not by centres.

The focus of a review on procedural grounds will therefore be whether the centre followed its procedure properly and consistently in arriving at the grade being challenged.

An example of a centre administrative error is the transposing of grades for students with similar names. Such factual errors should be easy to identify and determine.

To decide whether or not to request a review, candidates are able to access the following information by requesting it by email to 2021tags@coombedean.co.uk:

Information

Where provided

a. the centre policy (available on the exams website)

Available on the exams website https://www.coombedean.co.uk/year-11-13-exam-information/

b. the sources of evidence used to determine the student’s grade, along with the marks/grades associated with them

Available on the exams website and individual provided as a file in response to the request

c. details of any variations in evidence used based on disruption to what that student was taught

Included on the individual learner record

d. details of any special circumstances that have been considered in determining their grade, e.g. access arrangements/reasonable adjustments or mitigating circumstances such as illness. 

Included on the individual learner record

 

The candidate may wish for a centre review to be carried out on the following grounds:  

a. the existence and consideration of mitigating circumstances at the time of an assessment

b. the provision of agreed access arrangements/reasonable adjustments for an assessment

c. the process for determining and quality assuring grades (for example internal standardisation, authentication of student work).

 

Following the conduct of a centre review, the centre will write to the candidate and confirm the following: 

a. whether or not the review found a procedural failure or administrative error

b. if it did, what that error was

c. the reason for the finding

d. whether there was a grade change and, if so, what the new grade is (if reporting an outcome pre-results, this information must not be provided)

e. a reason for the grade change, or lack of change (including any additional explanation from the awarding organisation where its decision was different to the centre’s); and

f. information on the next steps if a student wishes to submit an appeal to the awarding organisation.

Step 2 – the awarding body appeal 

Information for students on requesting an awarding body appeal (Stage 2 appeal) 

We will submit an appeal to the awarding organisation if the student considers that:

a. the centre did not follow its procedure properly or consistently in arriving at the result, or during the centre review

b. the awarding organisation made an administrative error in relation to the result

c. the centre made an unreasonable exercise of academic judgement in the choice of evidence from which to determine the grade and/or the determination of that grade from the evidence.

A student can request an appeal is submitted and will be required to detail:

a. what they consider the centre failed to do, why that was a failure to follow the centre’s procedures, and why that failure was important to the determination of the Teacher Assessed Grade

b. in what way they consider the awarding organisation made an administrative error, and what difference it made to the determination of the Teacher Assessed Grade

If the candidate is dissatisfied with the outcome of the centre review into an alleged administrative error by the centre, the candidate should appeal on the basis that the centre has failed to follow the review procedure properly or consistently.

c. in what way they consider there was an unreasonable exercise of academic judgement:

i. in the selection of evidence used to determine the Teacher Assessed Grade

ii. in the determination of a Teacher Assessed Grade from the selected evidence.

Please note that the requirements for each ground of appeal are different and not all grounds require any additional rationale:

• appeals made on the grounds of a general procedural check or on the grounds that there has been an unreasonable exercise of academic judgement in the determination of the grade from the evidence do not require submission of an explanation

• appeals made on the grounds of a procedural check in relation to mitigating circumstances or access arrangements/reasonable requirements do require submission of an explanation

• appeals made on the grounds of an unreasonable exercise of academic judgement in the choice of evidence from which to determine the grade do require an explanation of the student’s concerns

• appeals made on the grounds of an administrative error do require an explanation of the perceived error.

The centre’s procedure for conducting reviews and submitting appeals 

The following table details how the appeals process will work.

Prior to the release of results and the appeals process starting: 

1. The centre completes Appendix F: https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-F.pdf

Following the release of results: 

1. The candidate makes contact asking for information to consider whether they wish to pursue a centre review.

2. The candidate request is acknowledged by email or telephone and the necessary information is provided to support the student to complete page 2 of Appendix B.  The information provided is:

a. the centre policy

b. the sources of evidence used to determine the student’s grade, along with the marks/grades associated with them

c. details of any variations in evidence used based on disruption to what that student was taught

d. details of any special circumstances that have been considered in determining their grade, e.g. access arrangements/reasonable adjustments or mitigating circumstances such as illness.

3. If the candidate asks for a centre review having considered the evidence, the candidate is provided with Appendix B and is asked to complete page 2 and to submit this to 2021tags@coombedean.co.uk

4. The candidate completes form Appendix B: https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-B.pdf and submits to 2021tags@coombedean.co.uk.

5. Page 2 of Appendix B is reviewed and a centre review is carried out within the published timescales.

6. The outcome of the centre review is communicated to the candidate by email including page 3 of Appendix B – the centre review outcome.  Advice is given on how to proceed to an awarding body appeal should the candidate wish to.  The candidate then decides whether to ask for an appeal to be submitted to the awarding body.

7. The candidate requests an appeal is made to the awarding body.

8. The centre completes form Appendix C: https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-C.pdf  and returns the centre review documentation so that pages 4 and 5 of Appendix B can be completed.

9. The candidate completes pages 4 and 5 of form Appendix B: https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-B.pdf and submits to 2021tags@coombedean.co.uk.

10. The completed appeal documentation is submitted alongside the evidence requested through the evidence checklist Appendix C: https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-C.pdf and the centre confirms to the student that the appeal has been submitted.

11. The centre will share the outcome of the awarding organisation appeal with the candidate as soon as possible.

 

The named contact for the awarding organisations is Stuart Koehler-Lewis 

Summer 2021 appeals processes and procedures

The following flowchart provided by JCQ is intended to make the appeals process after results day as clear as possible.

Prior to the end of the 2021 academic year (23rd July), the following checklist has been completed.

https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-F.pdf

You must be aware that, if an appeal is submitted to an awarding body at your request and on your behalf, the grade you have been awarded and are appealing could stay the same but it could also go up or go down.

Worked example for GCSE – you have been awarded a grade 7 following the holistic judgement made based on the evidence held about your performance.  The possible outcomes are that you remain with a grade 7, you could be awarded a grade 8 or 9, but you could also be awarded a grade 6 or lower.

Worked example for GCE (A level) – you have been awarded a grade C following the holistic judgement made based on the evidence held about your performance.  The possible outcomes are that you remain with a grade C, you could be awarded a grade B, A or A*, but you could also be awarded a grade D, E or a U.

There are two stages to the appeals process this year

At both stages of the process you will need to submit your appeal to the school and give us your written consent to conduct the review or submit it to the exam board on your behalf. It’s important to remember that your grade can go down, up or stay the same through either stage of the process.

StageCore reason for appealingReasons for appealing
Stage 1: centre reviewIf you don’t think you have been issued with the correct grade, you can appeal to the school, and we will conduct a review based on the reason(s) you provide us withIf you believe we have made an administrative error, e.g. we submitted an incorrect grade or we used an

incorrect assessment mark when determining your grade.

If you believe we did not apply a procedure correctly, e.g. we did not follow our Centre Policy, did not

undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.

To help you decide whether to appeal, you can request that the school shares with you the following information on results day if not before:

  1. their Centre Policy
  2. the sources of evidence used to determine your grade along with any grades/marks associated with them
  3. details of any special circumstances that have been taken into account in determining your grade, e.g. access arrangements, mitigating circumstances such as illness
https://www.coombedean.co.uk/year-11-13-exam-information/

  1. The Centre Policy is available via the FAQ – The Centre Policy’
  2. The sources of evidence used to determine your grade are available via the FAQ – what evidence has been used to generate TAGs?’
  3. Special circumstances were applied based on the information shared with the school prior to the end of the summer term and as set out in the document ‘mitigating circumstances and special consideration guidance’ which can be accessed via the FAQ ‘How have you applied access arrangements, special consideration and mitigating circumstances?’
How do you request a centre review?
You have to complete Form Appendix B (linked below)

Read page 1 and fill in page 2 and submit using your school email address to 2021tags@coombedean.co.uk

https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-B.pdf

Page 3 – the Centre Review outcome will be returned to you via your school email within the outlined timescales.

What are the timescales? (see more detail below)
Deadline for requesting a priority appeal stage 1 centre review is 3pm Monday 16th August.

Any stage 1 centre reviews for priority appeals (which must be submitted by 3pm, Monday 16th August) will be completed by 20th August.

Deadline for non-priority appeal stage 1 centre review is 3pm Friday 3rd September.

Centre reviews will be completed by 3pm, Wednesday 8th September at the latest.  Depending on the date of submission and the volume of requests for centre reviews, this may be sooner.

If you still don’t think you have the correct grade after the centre review is complete, you can ask the school to appeal to the exam board, who will review whether the school or college made an unreasonable exercise of academic judgement in the choice of evidence from which they determined your grade and/or in the determination of your grade from that evidence.
StageCore reason for appealingReasons for appealing
Stage 2: appeal to the exam boardIf you still don’t think you have the correct grade after the centre review is complete, you can ask the school to appeal to the exam board• you believe or have evidence that the school or college made an unreasonable exercise of academic judgement

in the choice of evidence from which they determined your grade and/or in the determination of your grade from that evidence.

• you believe or have evidence that the school did not apply a procedure correctly, e.g. we did not follow our

Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.

• you believe the exam board made an administrative error, e.g. they changed your grade during the processing of grades.

A reasonable judgement is one that is supported by evidence. An exercise of judgement will not be unreasonable simply because a student considers that an alternative grade should have been awarded, even if the student puts forward supporting evidence. There may be a difference of opinion without there being an unreasonable exercise of judgement. The reviewer will not remark individual assessments to make fine judgements but will take a holistic approach based on the overall evidence.
How do you appeal?
You have to complete Form Appendix B (linked below) with the necessary information.

Read page 1 and complete pages 4 and 5 and submit using your school email address to 2021tags@coombedean.co.uk

https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-B.pdf

What are the timescales? (see more detail below)
All stage 2 priority appeal requests from students following stage 1 review submitted by 20th August will be submitted to the exam board by 23rd August.

All non-priority stage 2 appeal requests from students following stage 1 review will be submitted to the exam board by 17th September provided they are received by 13th September.

The centre will complete the following checklist for each candidate that submits a Stage 2 appeal https://www.jcq.org.uk/wp-content/uploads/2021/06/JCQ_Appeals-Guidance_Summer-2021_Appendix-C.pdf
Finally, if you believe the exam board has made a procedural error in handling your appeal, you can apply to Ofqual’s Exam Procedures Review Service to review the process undertaken by the exam board.

There will be two types of appeal this summer:

Appeal TypeWho is eligible for this type of appealJCQ suggested timescales for appealSchool appeal windowFurther details
Priority AppealIf you have a place at university that is dependent on your appeal, you should tell the university you are hoping to go to so they can decide how to handle your offer. You should also tell your school or college so they can ask the exam board to prioritise your appeal.10 August to 7 September: priority appeals window

10 August to 16 August: student requests centre review

10 August to 20 August: centre conducts centre review

11 August to 23 August: centre submits appeal to exam board

Deadline for requesting a priority appeal stage 1 centre review is 3pm Monday 16th August. (GCE appeals can still be submitted after the 16th, but they will be treated as non-priority)

Any stage 1 centre reviews for priority appeals (which must be submitted by 3pm, Monday 16th August) will be completed by 20th August.

All stage 2 priority appeal requests from students following stage 1 review submitted by 20th August will be submitted to the exam board by 23rd August.

For reviews where a higher education place is dependent on the outcome of an appeal, students must include their UCAS personal ID. The student should also notify their preferred higher education provider that a review has been requested at the earliest possible opportunity so they can decide how to handle their offer.
Non-priority AppealAll other students10 August to end October: majority of non-priority appeals take place

10 August to 3 September: student requests centre review

10 August to 10 September: centre conducts centre review

11 August to 17 September: centre submits appeal to exam board

Deadline for non-priority appeal stage 1 centre review is 3pm Friday 3rd September.

Centre reviews will be completed by 3pm, Wednesday 8th September at the latest.  Depending on the date of submission and the volume of requests for centre reviews, this may be sooner.

All non-priority stage 2 appeal requests from students following stage 1 review will be submitted to the exam board by 17th September provided they are received by 13th September.

For further information: https://www.jcq.org.uk/wp-content/uploads/2021/03/JCQ-Guidance-for-Students-and-Parents-on-Summer-2021.pdf

Autumn Exam Series

If any candidate feels that the grade they have been awarded is not a fair reflection of the outcome they believe they would have received in August had the exams taken place as planned, they have the opportunity to take exams in one or more subjects in the autumn exam series. The result of these exams will be based solely on examinations with the exception of Art.

https://www.jcq.org.uk/jcq-announces-examination-dates-for-the-autumn-2020-series/

https://www.jcq.org.uk/wp-content/uploads/2021/06/Key-Dates-%E2%80%93-exceptional-Autumn-2021-series-and-standard-GCSE-November-2021-series.pdf

Students that wish to enter for one or more exams in the autumn series will need to complete an entry request form and submit it to the Exams Officer – dhilton@coombedean.co.uk in line with the deadlines above. The form will be linked to the FAQs section ‘How do I request entry for autumn exams series 2021?’.

The autumn 2021 exceptional GCE exam series will run from 4th October until 22nd October 2021.

The autumn 2021 exceptional GCSE exam series will run from 1st November until the 3rd December 2021.  English language and maths GCSE will take place in the first 2 weeks of November 2021 with all other qualifications to follow.

The timetables will be linked here as soon as possible after they are published.

GCE results from the exceptional autumn series will be released to students on the 16th December 2021.

GCSE English language and maths results will be released to students on the 13th January 2022.

GCSE results from the exceptional autumn series will be released to students on the 24th February 2022.

Certificates for the exceptional autumn series will be issued to centres by the 22nd April 2022.

https://www.jcq.org.uk/wp-content/uploads/2021/06/Key-Dates-%E2%80%93-exceptional-Autumn-2021-series-and-standard-GCSE-November-2021-series.pdf

AQA A Level:

https://filestore.aqa.org.uk/admin/t_table_pdf/AQA-TT-GCE-NOV21-CONFIRMED.PDF

AQA GCSE:

https://filestore.aqa.org.uk/admin/t_table_pdf/AQA-TT-GCSE-AQA-CERT-NOV21-CONFIRMED.PDF

AQA Maths & English:

https://filestore.aqa.org.uk/admin/t_table_pdf/AQA-TT-GCSE-NOV21-CONFIRMED.PDF

Pearsons GCSE:

https://qualifications.pearson.com/content/dam/pdf/Support/Examination-timetables-for-UK-Edexcel-GCSE/GCSE_November_2021_FINAL.pdf

Pearsons A Level:
https://qualifications.pearson.com/content/dam/pdf/Support/Examination-timetables/GCE_November_2021_FINAL.pdf

EDUQAS/WJEC GCSE:
https://www.eduqas.co.uk/media/2x0bkuqm/wjec-eduqas-november-2021-standard-gcse-exam-timetable-final-v3-29-06-21.pdf https://www.eduqas.co.uk/media/3sbbg5sl/eduqas-autumn-2021-exceptional-gcse-exam-timetable-final-24-06-21.pdf

EDUQAS A Level:

https://www.eduqas.co.uk/media/hq5dfc4u/eduqas-autumn-2021-exceptional-as-a-level-exam-timetable-final-24-06-21.pdf

OCR A Level:

https://www.ocr.org.uk/Images/623355-autumn-2021-final-exam-timetable-as-and-a-level-and-core-maths.pdf

OCR GCSE:

https://www.ocr.org.uk/Images/623353-autumn-2021-final-exam-timetable-gcse.pdf

In order to request entry for one or more subjects in the autumn exam series, please complete the appropriate form linked below.

The deadlines are set to allow for the necessary processing of entries and are as follows:

GCE / Level 3 qualificationsMidnight on the 6th September.
GCSE / Level 2 qualificationsBetween 8th September and midnight on the 24th September.

GCE results from the exceptional autumn series will be released to students on the 16th December 2021.

GCSE English language and maths results will be released to students on the 13th January 2022.

GCSE results from the exceptional autumn series will be released to students on the 24th February 2022.

Certificates for the exceptional autumn series will be issued to centres by the 22nd April 2022.

Coombe Dean School – GCSE entry request autumn series 2021

Coombe Dean School – GCE entry request autumn series 2021

You can contact the Equality Advisory and Support Service (EASS) for advice on discrimination claims. EASS advises and assists individuals on issues relating to equality and human rights.

You can contact EASS on 0808 800 0082, by textphone on 0808 800 0084 or at www.equalityadvisoryservice.com.

OPENING HOURS:

Monday – Friday: 9am – 7pm

Saturday: 10am – 2pm

Contact the Exam Results Helpline from the National Careers Service to speak to a professionally qualified careers adviser for advice on next steps: 0800 100 900 nationalcareers.service.gov.uk

Lines open from 8am to 10pm, 7 days a week. Calls are free from landlines and most mobiles.

Contact the Ofqual student support phone line if you want to find out more about how you were graded, the autumn exams series, how to make an appeal or how to raise a concern about bias or discrimination: 0300 303 3344 gov.uk/ofqual

Lines open from 9am to 5pm weekdays, with extended hours and weekends during results weeks. See website for information. Calls charged at your standard network rate.

Contact the exam board to progress a complaint if you think you have evidence of malpractice

The Centre Policy is available below.  This policy has been quality assured by the awarding body OCR, the awarding body overseeing quality assurance of centre policies in this region.  The quality assurance of this policy involved a reviewer from OCR reading the policy and then discussing the policy during a phone interview prior to the TAG process being completed and grades submitted.

Summer-2021-JCQ-Centre-policy-Coombe Dean School

Year 11 Students: 

All students who have made a successful application for a post 16 place at Coombe Dean received confirmation of offers in the Spring Term. If you have met the requirements of your offer, you should receive confirmation of your final place on results day.

Transition work has been sent out via student emails in July and students should complete this before the start of term on 8th September.

For more information check out our Frequently Asked Questions document: Y11 CDP16 Results Day info

We have a limited number of places remaining for applications – to make a late application please use this form: https://forms.office.com/r/6qrTrg7qeX

For further details on Coombe Dean’s Post 16 provision, take a look at the centre’s dedicated website: post16.coombedean.co.uk

For information relating to careers support and information, advice and guidance, as well as on work experience, please contact: gcoath@coombedean.co.uk

Year 13 Students:

University applications: Frequently asked Questions and Support – Year 13 – FAQs

Not going to uni? No apprenticeship or job lined up? Want some help?

Mrs Osborn will be available on-line (Teams) and on her office phone 01752 485458 from 8.30-14.00 on 10th August and via email during the remainder of that week. eosborn@coombedean.co.uk

Mrs Coath will also be available on 10th August via email. She can help if you have decided not to go to university or aren’t sure about your options and would like careers advice. She can also put you in touch with Careers South West. gcoath@coombedean.co.uk

For information relating to careers support and information, advice and guidance, as well as on work experience, please contact: gcoath@coombedean.co.uk